– Check-In / Out

You can go directly to your site. Check-in is from 14h00. Check-out time is strictly 10h00 or before unless a prior arrangement has been made. ALL breakages and damages must be reported to Thandi at check-out. The accommodation is a self-catering unit, so please bring what you need (including towels)

– Payments Full pre-payment of the accommodation amount is required in order to secure your booking. Kindly note that a head count will be done in the case of you (the guest) leaving somebody out, which will then be invoiced additionally. A deposit must be paid by direct transfer (EFT) only. Bookings are not deemed to be secure until the deposit has been received and cleared by the bank. POP must be sent to info@tajoma.co.za. Balances owing must be paid 2 weeks prior to arrival, in full by EFT and POP sent to info@tajoma.co.za. Bank charges for any international transactions are for the guests account.

– Cancellation Charges

0 – 14 days prior to booking date: 100% cancellation fee on the full booking value

15 + days prior to booking date: 10% cancellation fee on the full booking value

No Show / Early Departure – Guests are responsible for full Reservation Value Subject to re-letting the rooms, refunds will be at management’s discretion.

– Breakages/Damages

NO smoking allowed in bedrooms. In the event of any breakages/damages during your stay and any consequent loss of earnings, Tajoma Farm has the right to invoice you (the guest), or deduct the cost of items to be replaced and any other consequent loss from your breakage deposit. An invoice detailing deductions will be forwarded to you within 7 working days after your departure. Should you notice anything upon your arrival which is either broken or not in good working condition, please contact us immediately in order to avoid discrepancies after your departure. Invoices need to be settled within 14 days after your departure.

– Guest/ User of premises disclaimer notice/indemnity

Guest/s attend this establishment at their own risk. Proprietor, its agent/s and/or its employee/s the “Proprietor” shall not be liable for, and the guest/s hereby waive/s and abandon/s any claims of whatever nature including but not limited to that for theft, injury, loss or damage of whatever nature, against the “Proprietor”, whether arising from the “Proprietor’s” default, negligence or otherwise. The guest/s, in addition to the aforesaid, hereby indemnify the “Proprietor” against any claims which may arise from whatever nature, whether arising from the “Proprietor’s” default, negligence or otherwise. Tajoma Farm (“Proprietor”) – Hooper Farm, Hibberdene (“The Premises’) This Disclaimer Notice/Indemnity applies to all persons who enter the “Premises”, whether as casual visitor, overnight guest, user of any of the facilities on the “Premises” or participating in any activity on the “Premises” or arranged by “Proprietor” (collectively referred to as “The Visitor”). “The Visitor” acknowledges that he/she has read & understands this indemnity & agrees to be bound by the following: I/we enter and use the “Premises”, surrounds of the “Premises” and participate in any activities at the “Premises” entirely at my/our own risk. I/we agree to obey at all times any warning notices and instructions of “Proprietor”. Visitors hold harmless and indemnify the owners, management, staff, directors of “Proprietor” and other guests (“the Indemnified Parties”) against any consequences of visiting, participating in any activities or incidents at or arranged by “Proprietor” and waive any claims I/we may have. It includes any loss of/damage to personal effects/property, any indirect, consequential or special loss/damage, financial loss, illness, injury, harm or death howsoever caused and legal costs (attorney & own client scale) that the Indemnified Parties may incur.

– By securing your booking you are aware and agree to these terms and conditions.